Order Processing
At Muscle Care Egypt, we begin processing your order as soon as your payment is confirmed. Our staff is fast to prepare and pack your products. Depending on the availability of the product, the size of the order or any verification required, processing time may take different durations. As soon as your order is prepared and sent out, you would be notified by email with all the essential tracking information.
Shipping and Delivery Times
Muscle Care Egypt offers fast and secure delivery through trusted courier partners. We deliver in Egypt only, and our normal delivery normally takes 1 to 3 business days according to your location.
It is important to note that we do not currently ship to Europe, Dubai, or Emirates.
Discreet Packaging
We never underrate your privacy. All orders with Muscle Care Egypt are securely as well as discreetly packed; no details of the product or company name are displayed on the outside for privacy concern. This is what makes your order absolutely confidential and a secret during delivery.
Customs and Legal Regulations
As we deliver only in Egypt, you do not have to worry about the international customs procedures. Nevertheless, it is the responsibility of the customers to ensure that all the products they buy are not prohibited by the Egyptian law. Muscle Care Egypt has no liability regarding the problems that are caused by the local regulations or any other restrictions.
Damaged or Lost Packages
In case your order is damaged, you should notify our staff as soon as possible and attach clear images of the package. Although it is not the responsibility of Muscle Care Egypt to ensure that the delays or losses are not incurred due to courier problems or situations that are beyond our control, we will always strive to assist you in rectifying the situation.
Age and Legal Responsibility
By placing an order with Muscle Care Egypt, you ensure that you are over the age of 21 years and have the legal right to purchase these products in Egypt. After shipping your order, it is your duty to adhere to all the local laws of use and possession of products.
Limitations
Muscle Care Egypt and its suppliers are not responsible for any damages or losses caused by improper use of our products. Some jurisdictions may have their own rules about liability and warranties — in such cases, local laws will apply.
Contact Us
If you have any questions about delivery, order status, or need assistance, feel free to contact us at info@musclecare.center or use the contact form on our website: www.egymusclecare.com.
Our team at Muscle Care Egypt is always ready to help you.